An expert SME has been supporting various applications, I now have to fill his role and conduct all the business analyst and related business support tasks.
Does anyone have any tips as to important questions to ask or where I can find any?
Besides finding out who he has been dealing with and getting him to give his knowledge to me (good luck) , explain system process.
I donâ€™t have any structured approach at this point.
Additionally, I am concerned I wonâ€™t get much information from him and I could be left holding the bag in this role without any training or informationâ€¦.